Do Not Recommend - Anonymous employee Smithbucklin Employee Review

1.0
Oct 25, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and location is what makes SmithBucklin, which is the reason for the 1 star. Besides that I do not recommend this company to anyone.

Cons

Entire experience. The environment of SmithBucklin is very stale and not inspiring. The company strives to obtain new business but I think that the companies are better off without SmithBucklin's help. There is no real structure within the departments. A lot of turnover so whatever learning tools that were in place go out the window as soon as upper management is out the door. Upper management from the marketing department, admin team, accounting department & the events department in Washington, DC over burden their employees. They expect to you to manage a 5 to 10 client load with little to no structure or direction which is not effective for the associations they manage. The managers in the events department are not qualified to do their jobs and they are always gossiping about their employees to lower level employees within the department. The managers complain about Senior Management in Chicago and continuously talk down about them during team meetings which lowers the moral and creates confusion of leadership. Pay is extremely low compared to other companies. People say SmithBucklin is a stepping stone for your career because you learn so much within one year but in actuality turnover is so high that you are just picking up the work from people that have quit and management has no other option but to pile it on you.

Explore other reviews about Smithbucklin

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment Hybrid work schedule - office and WFH

Cons

Low ceiling for climbing the job ladder.

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Smithbucklin Response
17h
We appreciate you taking the time to share your experience. We're glad you enjoy our work environment and hybrid flexibility. We appreciate you sharing your perspective on career growth.
3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Gaining experience in marketing, communications, editorial operations, project management, time management, organizational skills, and interpersonal communication, which can help you become more competent in those areas, learn what you're good at, like and dislike, progress your career with the company, or use the experience to pursue another role that fits your goals. 2. Working a hybrid schedule with the ability to handle your work on a computer is a great lifestyle and flexibility advantage. Working adjacent to Downtown Chicago is an incredible experience that can bring even more lifestyle, professional, and personal opportunities. 3. Networking and getting to know a diverse group of people in the company and your department is great for relationship building, both professionally and socially. 4. Smithbucklin provides a robust onboarding and professional development program, providing support for advancing your career, feeling more comfortable at the company, and pushing you to grow.

Cons

1. Workloads can be overwhelming if not properly managed. Managing tasks for several clients at once demands a higher level of time management, organization, consistency, and interpersonal communication tolerance (for a great number of meetings, emails, and messages) that seem to be quite challenging for many associates. But if you ground yourself and continue to become efficient at your workflows, you can handle it. 2. Performing work across different clients makes it hard to focus and specialize. You may be more of a generalist starting, but by discovering the industries, clients, and type of work you like, you may be able to carve out a path you want. 3. The work itself, which can consist of executing digital marketing, comms, or editorial operations tasks, can seem underwhelming, and the learning curve may take time, but the tasks themselves are not necessarily difficult.

1
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Smithbucklin Response
4w
Thank you for your feedback. We're glad you valued the professional development opportunities, hybrid work environment and collaborative culture. We appreciate your time with us and wish you success in your future endeavors.
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