Pass the Buck, No Organization, Toxic Culture - Senior Coordinator Smithbucklin Employee Review

1.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

You inevitably learn a lot and grow in the industry over time because of your exposure to the work itself. A lot of the people that work here were wonderful colleagues.

Cons

Make no mistake, "overwork and underpay" is the business model. You will be given 60 hours of work without being eligible for overtime - then you will be called deficient for falling behind. There is no infrastructure to support employees. This cycle of gaslighting and harassment goes on until you quit or get fired. Almost no opportunity for company advancement unless you get extremely lucky. You have to politically claw for promotions. The "merit increases" should be insulting to anyone who has experience working elsewhere. HR paints themselves as a cutting-edge department that cares about and serves their employees, but they just churn and burn through entry level talent that truly doesn't know any better. This firm is a wolf in sheep's clothing.

Explore other reviews about Smithbucklin

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment Hybrid work schedule - office and WFH

Cons

Low ceiling for climbing the job ladder.

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Smithbucklin Response
12h
We appreciate you taking the time to share your experience. We're glad you enjoy our work environment and hybrid flexibility. We appreciate you sharing your perspective on career growth.
3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Gaining experience in marketing, communications, editorial operations, project management, time management, organizational skills, and interpersonal communication, which can help you become more competent in those areas, learn what you're good at, like and dislike, progress your career with the company, or use the experience to pursue another role that fits your goals. 2. Working a hybrid schedule with the ability to handle your work on a computer is a great lifestyle and flexibility advantage. Working adjacent to Downtown Chicago is an incredible experience that can bring even more lifestyle, professional, and personal opportunities. 3. Networking and getting to know a diverse group of people in the company and your department is great for relationship building, both professionally and socially. 4. Smithbucklin provides a robust onboarding and professional development program, providing support for advancing your career, feeling more comfortable at the company, and pushing you to grow.

Cons

1. Workloads can be overwhelming if not properly managed. Managing tasks for several clients at once demands a higher level of time management, organization, consistency, and interpersonal communication tolerance (for a great number of meetings, emails, and messages) that seem to be quite challenging for many associates. But if you ground yourself and continue to become efficient at your workflows, you can handle it. 2. Performing work across different clients makes it hard to focus and specialize. You may be more of a generalist starting, but by discovering the industries, clients, and type of work you like, you may be able to carve out a path you want. 3. The work itself, which can consist of executing digital marketing, comms, or editorial operations tasks, can seem underwhelming, and the learning curve may take time, but the tasks themselves are not necessarily difficult.

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Smithbucklin Response
4w
Thank you for your feedback. We're glad you valued the professional development opportunities, hybrid work environment and collaborative culture. We appreciate your time with us and wish you success in your future endeavors.
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