Very Supportive Staff - Museum Store Associate Smithsonian Employee Review

4.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- The supervisors went out of their way to accommodate me due to my mental health issues and were very flexible with me. - During the onboarding paperwork phase, you receive year-long schedule of all payments you'll be receiving, so you know exactly when you're getting paid. In my experience, they always paid me on time, and they have a convenient website where you can access all things related to payment. - They didn't expect anything unrealistic of me in regard to my role - During the hiring and onboarding process, they were highly responsive - At this particular museum, you have access to one free simulator ride a day, which is pretty amazing. And of course, your usual 10% discount on store items. - They took out promotional memberships (their version of a store credit card), so you don't have to push anything except donations when at the register.

Cons

- Since it's still retail, you're going to get the same retail experience you would at any other store, despite it being in the Smithsonian. - Although they encourage taking your time during training, depending on who trains you, they're not all that thorough with it. They take more time to onboard you than train you.

Explore other reviews about Smithsonian

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great mission. Strong benefits including health insurance and 403b contribution. Many people stick around for 5, 10, 15+ years.

Cons

Things are sometimes slow due to bureaucracy.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a strong community and network in museum and natural science collections and support.

Cons

Working conditions have a standard of museum environment settings, not ideal for those that desire to be outside all day.

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