Pros
-GREAT Pay
-Amazing Environment
-Empathetic Management
-Respect employees personal life
-Fulfilling work duties and the chance to build rapport with friendly clients
-Plenty of PTO and Sick days
-Upper management is extremely chill
-Micromanagement is non-existent
-Powerful software to help manage clients
-Room for mistakes and understanding of humanistic faults
-Loyal to employees, and will have your back if customers step over the line
-Learning atmosphere with an emphasis on helping teammates
-Owners are experienced, and care about employees' personal lives
-Standing desks
-Tailor to employee comfort(desk height, custom keyboard, trackball, etc)
-Culture breeds ideas and appreciates them
-Pay for Certifications and promote growth internally
-Job security due to reputable product differentiation
-The amount of learning is astounding, and people are willing to teach you
*** I have worked in organizations where the ideology is best described by the phrase "knowledge is power." Where coworkers aren't willing to share information due to fear of Job positions and entitlement. THIS IS THE EXACT OPPOSITE.***
-Although I had to take opportunity elsewhere, I cannot express how amazing this organization is. I learned more here than all other past jobs combined.
Cons
-Inability to keep workforce contingencies/ workload gets heavy if staff leaves.
-Clients can be entitled and at times very needy.
-Work Chairs need replacing
-Workstation equipment could use some upgrades
-Knowledge base(Instructions) could use a bit more attention
-New employee training needs updating
