Good not great - Customer Support Specialist Snapsheet Employee Review

3.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, amazing health benefits Mostly great coworkers, fun upbeat atmosphere Flexible with my disability (huge plus for me)

Cons

Call center= stressful calls all day long People don’t like to deal with vehicle claims, so most customers are at least inconvenienced when they reach you. If you have the right attitude, you can turn a bad open into a good close. Still, it’s not for everyone, and ultimately, wasn’t for me. Company feels unstable, massive layoffs over the pandemic, and industry giants are realizing they can build claims apps themselves

Explore other reviews about Snapsheet

5.0
Mar 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Permanent remote setup with a functional unlimited PTO policy. The company is scaling well and consistently hitting financial targets with new and larger contracts. Company encourages innovation and creative thinking to solve for the ever-increasing scale and technical challenges. People are genuinely happy here, and it is reflected in the tenure.

Cons

Compensation is average and stays pretty flat. There are no performance-based bonuses, equity, or other financial incentives. While the base pay is consistent, the lack of an "upside" or variable pay makes it less competitive for high performers compared to other companies in the industry.

1
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Cool people Competitive salary

Cons

No sales methodologies No defined sales process No lead gen

See reviews by: Helpful|Rating|Date|All