3.0
Apr 24, 2017
Anonymous employee
Former employee, more than 10 years
San Dimas, CA
Recommend
CEO approval
Business Outlook
Pros
Good pay; job security mainly due to union; training
Cons
High stress, little support, demanding, environment with high level of hostility - from customers as well as the company's upper management; direct supervisor is really just your file keeper & liason - in reality, company/employee relations are very poor. Witnessed one too many colleagues being taken out of the call center on stretchers. Yes, really.