Pros
VPs seem to be authentic in providing the best services to customers possible. Company benefits are beyond excellent. All other departments in the company are well paid and workers are very satisfied.
Cons
All the main issues seem to be only in the Human Resources department. Work is consistently micro managed along with your lunches, even bathroom breaks are scrutinized. Employees are constantly being pit against each other and asked to report on each other so that management can keep people divided. If you take time off for personal medical reasons you are written up. Teams are small and office morale is very low. If you report an issue with management they will retaliate. Employees have many times complained and it falls on deaf ears. Supervisors are completely unprofessional and will embarrass/yell at their subordinates. It is really bad. So many in this department just hate coming into the office everyday because of the environment. Pay is consistently low compared to TPA's. Employees have taken pay cuts because of the allure of the company only to find themselves regretting the position because of the office environment and abusive management tactics.