Great pay, benefits, & values - Member Service Representative SoFi Employee Review

4.0
Jan 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive entry level pay with unbeatable benefits. Fun environment with strong morals.

Cons

Desk job dealing with people most of the day.

Explore other reviews about SoFi

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

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