Average - Customer Relations SoFi Employee Review

3.0
Jan 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Open to New Ideas, Once you understand the process you'll understand it a little more. The office is nice and Management is good.

Cons

The process isn't well thought out along with a few other things. They offer Internal Growth but it's more so catered to a certain demographic. Marketing initiates promos without prior warning. It's not all bad, it can be stressful at times.

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SoFi Response
4y
We are very grateful for employees like you who take the time to share their experience working here. In true SoFi fashion, we are always looking for ways to learn, iterate, and innovate so we can achieve our company priority #1 of creating a culture where people love to work. We're happy to hear you enjoy the benefits, our creative spirit, and that your interactions with management have been positive. Thank you for the feedback around process and growth opportunities. This year, our recruiting team is focused on solidifying an internal mobility program to help employees find their next dream job at SoFi. Lastly, we understand that the fast pace of the company (and the industry!) may cause stressful situations. We encourage you to share your thoughts with your manager - they are here to support you!! Additionally, we have some incredible resources via the Benefits Mall in Workday that help support the overall wellbeing of our employees. Check them out, if you haven't already. Thank you again for the review, and for being on this journey with us! If you'd like to continue the conversation, we welcome an email at glassdoor@sofi.org. Happy New Year! Wishing you a wonderful 2022.

Explore other reviews about SoFi

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work with good ambitions and resources to make things happen. Incredibly talented people on the company. Also AI forward.

Cons

Some unnecessary bureaucracy at times to get things done but improving everyday with the help of AI

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SoFi Response
22h
Thank you for taking the time to leave such a positive review. We are delighted to hear that you enjoy working with our ambitious, talented team and leveraging AI to drive innovation, and we appreciate your constructive feedback on process efficiency. Should you wish to discuss your thoughts further, please connect with us at glassdoor@sofi.org.
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed Internal Mobility Hybrid (few times a month) SoFriday

Cons

- Hype chasing, non-technical middle management - Top-down technical decision making by PEs on some orgs - Some teams really lack diversity

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SoFi Response
22h
Thank you for sharing your perspective with us. We appreciate your highlights on internal mobility and work culture, and we value your feedback concerning leadership approaches. Should you wish to share additional insights, please connect with us at glassdoor@sofi.org.
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