May 23, 2022
SoFi Response
4yThank you for the feedback; hearing your honest experience will only help us improve! We're happy to hear you feel your compensation & benefits packages are competitive, and that you love the people! We hear you on the feedback around communication. We saw this as an area of opportunity across the company on our most recent employee engagement survey. Individual teams are digging into the results and action planning as we speak, so please take part in those conversations and share your suggestions for how we can improve. We are also in the process of implementing a new intranet tool that will help make communication much more streamlined and clear! We know good tech and training is required to do your best work, so please let us know what the issues are so we can address them. Regarding unrealistic metrics, we hope you feel comfortable sharing this feedback with your manager, who is there to help you be successful. If you'd like, you can also reach out to your PBP or email us at glassdoor@sofi.org. We'd love nothing more than to continue this conversation so we can address your concerns directly. THANK YOU for the review, and for being on this journey with us.