It's okay - Fraud Detection Specialist SoFi Employee Review

We really appreciate you taking the time to leave a review of your experience working at SoFi. We are so grateful for our Operations employees like you, on the front lines talking with our Members every day - your work is making a huge impact on helping us achieve our mission, so thank you! We're happy to hear you are enjoying some of the benefits we offer, and our flexible approach to work, but are sorry to hear you feel communication is lacking. Our industry is changing fast, so we have to be agile to continue to ensure SoFi is leading this transformation. That said, we know we have an opportunity to improve communication across the company, and we are investigating new tools and channels to do that. If you have any ideas, please share them with us! You can talk to your manager, PBP or email us at glassdoor@sofi.org. Happy holidays and thanks for being on this journey with us!