Continually shafting the tenured folks - Customer Service Representative SoFi Employee Review

First and foremost, thank you for the 6+ years you have dedicated to working at SoFi. Wow what a journey you've been on! So much change in the industry and at the company itself. Thanks for being on this ride with us. Your comments aren't indicative of the culture we are trying to sustain. I checked with our team, and there have not been pay nor benefits cuts within the team. As you may know, we have a semi-annual performance check-in program where bonus payouts are determined by individual performance. We are aware of the payroll issues and rest assured we are working through them. Our HR team meets bi-weekly with the Payroll team in order to manage any issues that come up and we are working to improve how we communicate issues to employees. With regards to your comments about temporary projects that never end, we'd love the opportunity to connect with you directly to further understand your concerns. Many of our teams have project work and we see this as a great opportunity for our employees to learn new skills, or hone their existing skills. If you're open to it, you can reach out to your PBP directly, or email me at glassdoor@sofi.org and I can help facilitate a conversation so we can address your concerns directly. Thank you again for the review, and we appreciate you! Take care.