Good - Customer Service Representative SoFi Employee Review

4.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The company was good in general.

Cons

Management and more grown opportunities

avatar
SoFi Response
3y
Thank you so much for taking the time to leave a review. We are happy to hear that your overall experience was positive. We are however, sorry to hear that you didn't have a good experience around management and growth opportunities. We hear you! This year we launched our formal internal mobility program which is designed to support our employees in growing their careers at SoFi. Additionally, you may have left before we rolled out our revamped manager training for new managers and newly promoted managers, which is designed to give them the tools to manage with empathy and best support their teams. We wish you all the best in your next role.

Explore other reviews about SoFi

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

See reviews by: Helpful|Rating|Date|All