They care - Member Service Representative SoFi Employee Review

5.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

They really take true time to make sure they have a positive company culture

Cons

Sometimes there are lapses in communication but they are usually remedied right away.

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SoFi Response
3y
Thank you for sharing your thoughts with us! It made my day to hear that you are loving the positive company culture here! We appreciate your feedback about communication, we know we have an opportunity to improve communication. That is part of why we have quarterly team and company OKRs - to all get aligned on shared goals and run after them together. We are also looking at a new intranet tool that will enable us all to communicate and collaborate more efficiently. We are so grateful for your commitment to our mission- thank you for being on this journey with us!

Explore other reviews about SoFi

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

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