Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Social Security Administration

      Is this your company?

      Social Security Administration reviews

      Contact Service Representative - Contact Service Representative Social Security Administration Employee Review

      1.0
      Nov 29, 2016
      Contact service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Accrued sick and annual leave. Flexible schedule.

      Cons

      Poor management. Tedious & repetitive job. Limited career opportunities. CSR position is capped at GS 8. Inefficient in all processes. Low pay for the amount of work and level of stress faced on a daily basis. Nepotism.

      Explore other reviews about Social Security Administration

      5.0
      Jun 11, 2026
      Legal assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, teleworking, pay, and holidays off cool work environment.

      Cons

      Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

      1
      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Social Security Administration jobs | Social Security Administration salaries | Social Security Administration benefits | Social Security Administration interviews
      Social Security Administration reviewsSocial Security Administration Contact Service Representative reviewsSocial Security Administration review