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Social Security Administration

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A Review by an unhappy Service Representative - Service Representative Social Security Administration Employee Review

2.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Family Friendly leave benefits (Lots of Leave), Salary, and Thrift Savings Plan (Retirement) and Early Out Benefits (25yrs of Service at any age)

Cons

High Stress, Public Contact in reception gets tedious after a while(Sometimes you wish you can just walk out of it all), You'll never be caught up with your work (You must be super organized to Master this, I have in my 21 years of service :D ) You must do Reception everyday aside from having other work assigned which gets you very backup up with your work (Management doesn't care about this)

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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