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Social Security Administration

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Pretty good place to work - Claims Representative Social Security Administration Employee Review

4.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. There is a satisfaction in helping people in a time of need.

Cons

The training, while time consuming is not very effective. Does not deal with real life situations. Policynet, which contains all of SSA 's various rules and regulations is not very user friendly. Some policies are worded in a way that contradicts itself. Sometime I feel that I should have a law degree to understand it.

Explore other reviews about Social Security Administration

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Flexible hours

Cons

Change in government policy and management

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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