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Social Security Administration

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Poor Leadership and Hostile Work Environment - Contact Representative Social Security Administration Employee Review

1.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

You have an opportunity to assist with helping fellow Americans, lawful permanent residents, legal immigrants and other work authorized individuals navigate Social Security matters that impact their daily lives and needs.

Cons

Poor leadership. Unrealistic expectations of workers who are stressed and struggling to keep workloads current. Antiquated work flows and business processes. Poor employee engagement and low morale. Attrition and lack of retention of qualified employees have made for higher dissatisfaction among employees.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Insurance, paid holidays, flexible hours, weekdays only.

Cons

Significant recent agency-wide culture and workforce changes.

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