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Social Security Administration

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Workload - Claims Representative Social Security Administration Employee Review

3.0
Mar 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very independent and flexible hours

Cons

Overworked and too many cases being handled by one person. Jack of all trades. CRs also do the job of an SR. The management refused to hire SRs.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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