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Social Security Administration

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Great/challenging customer service work, mediocre managers. - Claims Representative Social Security Administration Employee Review

4.0
Apr 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Job security, great pay and benefits, challenging work, overall great people to work with, extremely rewarding job, possible job location movement.

Cons

Mediocre managers, typical government job (do more with less mentality), mediocre reputation of SSA with the general public, very poor computer programming.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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