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Social Security Administration

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Horrible place to work - Customer Service Representative Social Security Administration Employee Review

1.0
Aug 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits , stepping stone for other federal agencies

Cons

This is the WORST place I’ve ever worked. Nepotism and favoritism runs rampant through here . Upper management is incompetent and only hired because of family members or sororities etc . They need an extensive training on discrimination. Very hostile work environment and don’t you dare speak up for yourself because now you are labeled “ difficult “ and they will do everything in their power to blackball you .

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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