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Social Security Administration

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Not it - Call Center Representative Social Security Administration Employee Review

1.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home 4 days a week- may have changed after presidents new order

Cons

Dishonest management, everyone in upper management: trainers / team leads & supervisors is unprofessional bullies and miserable - unbearable workload worst customers hated it and they hated me - I have ptsd I would be having nightmares about the job on my days off.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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