Good benefits and remote work, but low pay and division - Customer Success Manager (CSM) Softchoice Employee Review

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good Remote work is a plus People seem to care about one another

Cons

No real opportunity for growth Business units feel divided Pay is lower than in most places

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Softchoice Response
2w
Thanks for your review. We’re glad to hear you’ve had a positive experience with our people and flexible work environment. We strive to be a great place to work, and know that growth opportunities and strong collaboration across teams are critical to the overall experience. These are areas we continue to focus on, and we encourage you to share feedback and career goals with your leader or HR so we can better support your development. Thank you again!

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
2w
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
3.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging and interesting work. The potential is there.

Cons

Management does not listen and executives are fed bad information to action on. Director and VP level folks control the narrative and make bad decision after bad decision

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