Solid culture but some growing pains - Human Resources Softchoice Employee Review

4.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Employees have passion for what they do. Solid benefits. Lots and lots of company events, draws, BBq's, Dunk Tanks, Ping Pong Tables, Softchoice Cares, Collaborative environment. Many, many great managers. Access to great technology. Company is growing and fast. Many employees have been here for 10, 12, and 15 years plus, so very stable environment. Opportunities for advancement and training. Mandatory reviews and IDP's. Good place to start your career or continue one in progress

Cons

Softchoice is going through a large up-tick with hiring and growth. When ever a company does this there are growing pains, which are known and being addressed, but in the meantime, there are some processes that are dated and need updating. Manager training is lacking, but again being addresses with new programs. Salaries are a little under market value, but not totally out of wack. The sales teams are experiencing the largest growth and have the biggest pains, but it you stick it out through the training, you will be set up for great success and growth. Many of the new hires I guess feel entitled and are not willing to put in the time, but once you do the potential for good money is there. The ONL monthly calls are very heavy on numbers and sales and other teams get ignored with their additions to the 'bottom-line' and more employee recognition is needed across non-sales teams.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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