SME supporting the sales organization. - Anonymous employee Softchoice Employee Review

4.0
Feb 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Softchoice is an amazing organization that has a good problem - lots of business and clients are quite happy with the services offered. Outside of core business activities, there are many positive extra curriculum to participate in. From board committee's to join, Softchoice cares volunteer work and many social events. I accelerated my business and technical skills substantially and was engaged deeply in my work. I chose to resign to pursue professional growth and development by pursuing a leadership role with a non competitive organization.

Cons

Even though it is a chill environment there is quite a bit of red tape and rules of engagement. This is due to the organization rapidly growing and having to adopt to a strict corporate culture. One of the most valuable and strategic lines of business has experienced a substantial amount of staff turnover in the presales team. Over 2 years I observed 7 skilled employees leave. Only 3 of the 7 were dismissed. Concern, why is senior management not acknowledging this churn in a highly focussed practice where growth is critical.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

avatar
Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

See reviews by: Helpful|Rating|Date|All