Good company, usual leadership pains. - Vendor Sales Specialist Softchoice Employee Review

4.0
Apr 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work environment with knowledgeable staff. Direct leadership is often a pleasure to work with and they seem to care about the people on their teams. Salary is close to market if not market. Decent work life balance (role dependent though)

Cons

Senior Leadership appear disorganized and lack clear strategy. It feels like each year they throw out a new buzzword/strategy to see if it sticks and helps the company grow. As you go up the line of leadership they become more disconnected from the people below them - you become more of a number or data point within the system. Overall I believe the company is good to work for and that their challenges within leadership are common across many organisations.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

avatar
Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

See reviews by: Helpful|Rating|Date|All