It’s like a cult - Knowledge Management Specialist SofterWare Employee Review

Thank you for your feedback. We’re happy to hear you thought the salary and benefits were fair. In fact, based on staff feedback, we recently changed our profit sharing to provide more money each month to your paycheck, and more changes are coming to our salary and bonuses in early 2022. While we do have many employees who have been with SofterWare for a long time, we don’t think that makes us “cult-like”. They just like working here due to our fulfilling work with our nonprofit clients, our work/life balance (now even better with full time flex option to work from home or the office), and top-notch benefits and salaries. We’re sorry to hear about your experience with your manager and training. We take career training seriously, and in addition to tuition reimbursement, we provide online classes, job shadowing and a host of other training options. Hopefully, the question from your manager was intended to determine if the training you identified was the best available option. However, you clearly felt otherwise: all employees are encouraged to speak with our HR team and senior management if they have concerns about their supervisor. While I personally think we have a great looking leadership team, I can assure you their appearance is least important to them. Especially compared to how happy our staff and clients are with our company, products and services. As for our HR team, they work hard every day to provide the best possible work environment, and to find top quality people to join our team. We wish you the best in your future endeavors. -Mike Sernoff, Senior Vice President