If I had to pick something, it would probably be more intense/diverse onboarding process. While I received excellent training for my role here as a training specialist, I feel I could have benefited from spending more time with some other areas of our organization, e.g. Support, Implementation, etc. as a formal part of the onboarding process. This provides extraordinary insight into our product, our clients and our processes. As it happened, I sought out help for myself or initiated some processes.