Great Company - QA Analyst SofterWare Employee Review

5.0
Dec 3, 2023
Recommend
CEO approval
Business Outlook

Pros

With great benefits, amazing colleagues, and management, the company has an impactful purpose for its business

Cons

Health Insurance options are not the best

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SofterWare Response
2y
Thank you for the 5 star review! We couldn’t agree more with all the pros you listed out; we work with an amazing group of professionals who help nonprofits make the world a better place! We appreciate your note that we have great benefits, but that you think our health insurance options could be better. Given how much health insurance issues (cost, coverage, etc.) are outside our control, we strive to provide a competitive package. For example, we offer a high deductible plan, a co-insurance plan, and a traditional plan to match all the various needs our staff has (e.g. young and single, growing families, need more coverage due to health issues, etc.). We also offer vision and dental insurance. We’re proud that we’re able to pay the large majority of the premiums for our staff. Further, we provide free long term disability insurance, as well as access to multiple prescription coverage programs, a virtual care platform, an employee assistance program (EAP) designed to assist you with personal issues, and patient advocacy and nurse navigation services designed to help you and your family get the best medical care and wellness coverage. All that said, we’re constantly striving to improve our benefits, so please reach out to our human resources department with what you feel we could do better, or do so anonymously in our next employee survey. Thank you! Sincerely, Lauren Sheehan, President

Explore other reviews about SofterWare

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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