Smoke and Mirrors - Employee Softworld Employee Review

1.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The line workers are very friendly. The regular recruiters and sales people are very professional. They try really hard to do a good job. Softworld does have a good core senior sales people and recruiters.

Cons

Management is out of touch. They have a cookie cutter staffing model and they are afraid to think outside the box. Right now they are doing ok because the market has picked up and almost all IT Staffing Agencies are making money. When the market goes down or stays flat, Softworld has a strong history of decreasing in value more than their competitors. They also have a reputation in the industry of letting employees go at the very first sign of economic trouble. They would rather let go of employees and not lose their bonuses. Managers want the staff to know that they are the Alpha dogs and that always has been their biggest focus point, not growing the business. If a recruiter or sales person voices an opinion that contradicts a manager, they usually get let go within 1 month. They have no women is senior management and have joked how women will never be Directors/VP. They micromanage EVERYTHING. They don't just use a basic recruiting/sales matrix (submittals, interviews, etc) like most Staffing agencies. They actually keep track of how 'clicks' you have in the database and how long you go in-between phone calls. By 'clicks', I mean, they actually keep track of how many different pages you click in their internal database. So, let's say you have a week with several interviews and a couple meetings, you might be pulled into a meeting and get spoken to if the rest of the team averaged 700 clicks in the database and you only had 400...if you try to state your reasons, they think you are being too negative and not a team player. Finally, there are a lot more former Softworld employees than current Softworld employees out there...There a lot of people that have left Softworld and have been successful. Softworld has become a 'usual suspect' agency. Everybody knows they are hiring, people go there to get some basic training or to collect a pay check until something better comes in.

avatar
Softworld Response
11y
We respect that everyone has the ability to share their views and opinions. With that said, we feel the need to respond to a review like this because it is so far from anything we condone. The notes above are NOT CONSISTENT IN ANY WAY with who we are as a company and we frankly have no idea where these comments come from. My name is David Teitelman and I am the CEO of the company. It saddens me that anyone leaves Softworld with a negative opinion of our firm, much less leaves with beliefs like those stated here. All I can do is offer to speak with you directly about these concerns and any others. I would sincerely appreciate an opportunity to discuss this with you and for that matter with anyone that has a negative experience with Softworld. Please contact me anytime and know that we do care and don't want anyone to feel this way. My direct line phone number is 781.373.8434 and my email is dteitelman@softworldinc.com.

Explore other reviews about Softworld

5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Very open and communicative recruiters

Cons

No Cons at this time

avatar
Softworld Response
3mo
Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to work primarily remote. As an Account Manager, it might not be a bad gig

Cons

Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

avatar
Softworld Response
3mo
Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
See reviews by: Helpful|Rating|Date|All