Pros
Recruiter has been excellent but he is limited in what he can do to get my problem solved.
Cons
I cannot reach payroll to ask them to keep their promise to correct my paycheck. They promised my recruiter that the next paycheck would be corrected but I just looked and it has not; this is the second week of this huge error. The wages are correct on their portal but the deductions are way out of line and not what I submitted when I was hired. At first I was irritated but now it is escalating as I cannot trust that they will ever correct this error. And the worse part is that I cannot talk to anyone nor email anyone. Only my recruiter can contact them. Because there is no way to contact payroll which is obviously remote and contracted, it is even more imperative that they establish trust and keep promises they make especially when it is they who have committed the error. I am happy with my position and with my recruiter but this glitch in payroll is deeply damaging my opinion of the company.
