Pros
Operation Management is understanding of work-life balance.
Cons
They have a great mission but it is fogged up by the constant need for change, They change policies and procedures regularly. While changes within a organization would be the norm, expect to have this done each month, sometimes each week. It becomes dressed up as a positive thing when in reality its just an overload of work, corrections, and negative outcomes. If you do not have clinical certifications, there is NO growth. Your title has no substance no matter what they "say". The company lives in the delusion that they are patient focused while in reality they are chasing the dollar. Layoffs. Metric expectations for the "little guys" are sales based with no financial gain for the employee. You are a glorified new generation telemarketer for mediocre pay. No team morale, management doesn't even know their employees a majority of the time.