Pros
I really enjoy working from home, and all needed equipment is supplied to us (laptop, phone, printer, office type equipment). While we are still a new company with a lot of growing pains, they do take a lot of our concerns to heart and work to make those changes. For the most part, I have friendly coworkers--they try to make it a fun work environment even though we are remote -- frequent meetings via Zoom, fun optional after-hours meeting with activities and games to build camaraderie, etc. Training was sufficient and ongoing. They are hiring a lot more people which is encouraging because ultimately that will mean our workload should be more realistic.
Cons
My biggest complaint is: Unrealistic time management expectations. We are *expected* to work 40 hours but in reality it becomes much longer just to get the sheer amount of work completed -- as a salaried worker this is really frustrating. This of course contributes to a difficult work-life balance. They keep saying it is going to get better and slowly it seems that it is, so I am holding out for that hope. There are some growing pains with our website and IT system which is apparently built from scratch for us and therefore changed frequently based upon feedback -- not always for the better. A slow or glitching website is difficult to be very productive with. Time spent double- or triple-charting (ultimately, to satisfy audit requirements) can be very frustrating and tedious. We have a very high nurse to patient ratio, although this is supposed to improve as more nurses are hired and the company grows. Sometimes seems that senior management is clueless as to the amount of work that we put in "in the field".