Bigger circus than Ringling Brothers - Care Coordination Support Specialist Somatus Employee Review

1.0
Feb 18, 2023
Recommend
CEO approval
Business Outlook

Pros

100% remote . Some mgmt are very understanding about the frustrations of employees and offer much needed support.

Cons

Poor PTO. You start with 1 floating holiday and then go on to accrue 1 day a month. Must call off 18hrs in advance for use of unscheduled PTO. No one is on the page regarding work flows. Too many people trying to be managers when they aren't. Multiple managers seemingly operating outside of their role with their team as they attempt to manage others outside of their department. Rules being made up as they go along. Constant and unnecessary changes. Morale is extremely low. Perpetual flow of people quitting. Little to no room for advancement unless you're in upper mgmt. Many individuals in mgmt roles are out of teach with anything that makes sense with regard to making the program run more efficiently.

Explore other reviews about Somatus

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team, makes you feel like you’re family. Pay is decent. All equipment provided. Flexibility Being able to interact with many people. Benefits are good and not expensive.

Cons

Constant changes are made sometimes feels like there’s not much thought to it.

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Literally just the mileage checks.

Cons

Constant layoffs, 3 since I’ve been here for 2 years. Mangement doesn’t care about you or your home life. They want metrics and numbers. You harass people all day even when they’ve declined to verify hipaa and services. They have a whole department for these calls yet leave it to the PHAs on top of their daily work. Even when members say no, they make you harass them again in a few months so they can decline again, leading to getting cussed out and abused by these members. They have no communication with procedure changes and policies. They change every week. You find out until you’re audited. They assign you new regions or other people regions without notice. You go from a manageable panel to a ridiculous amount of patients and they still want you to travel 5/10x a week.

1
See reviews by: Helpful|Rating|Date|All