"Hospitality Everywhere except internally" - Corporate Manager Sonder Employee Review

3.0
Mar 27, 2020
Recommend
CEO approval
Business Outlook

Pros

The relationships made here were something to cherish! In these difficult times where Sonder found themselves in a position to lay off hundred of employees I can only say that those who were laid off were the ones I could lean on for support.

Cons

Poor people management! Even before lay offs it became clear that Sonder does the most to entertain investors before investing in its people. There is no doubt that the senior leadership can manage a complex business, but the decision making processes are something too question. Growth happened far too rapidly and the company was not prepared for potential "worst case scenarios". For a hospitality company there is a clear lack of understanding this term re: staff.

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Sonder Response
6y
It’s wonderful to hear you reflect on the lasting relationships you made during your time with us. Thanks for sharing and taking the time to leave a review. Business is a balancing act — solving complex problems quickly and with intention, prioritizing growth without compromising experience, partnering with investors while staying true to our mission — the list goes on, and you’re right, no two days tell the same story. Together, we’ve come a long way. This worst case scenario, a severe health pandemic that’s impacted the global economy in a matter of weeks, has definitely challenged us. But like most teams, we’re doing our best to respond/react, to support the communities around us, and to lift each other up during these unprecedented times. We hope to stay in touch ~ reach out to hrbp@sonder.com.

Explore other reviews about Sonder

5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture was great. We had a lot of fun building something that could have gone to the moon. Best employer I ever had until we closed our doors.

Cons

It's closed now. Unfortunately had to happen very abruptly,

1.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work from home and ok pay

Cons

Company's leadership was a mess and company had to file for Chapter 7

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