Over Promise - Under Deliver - Sales Development Representative (SDR) SonderMind Employee Review

2.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- good benefits - free mental health services - ability to learn a lot and work cross functionally - great place to network with others - flexible scheduling - minimal experience needed - if you do well mobility is possible

Cons

- big pay gap between SDR and AE - lack of management - turnover rate is big - seems as though managers are afraid of director and higher ups - you will probably work over 40 hr's per week - C suite seems to brag about the company and ignore problems (i.e. attrition) - goals are unrealistic - team is very small for what the goals are - main revenue creator for the entire company - lots of over promising and under delivering from directors and managers - expectations unknown until too late - hurry up and wait mentality - directors added a percentage cap to avoid paying ppl for work done if they don't hit a goal that is unknown until the beginning of the month - sometimes even far into the month.

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SonderMind Response
3y
Thank you for taking the time to share your feedback regarding your experience at SonderMind. I am glad to hear that you found opportunities to network and learn cross functionally. As we grow it is important to us that we build SonderMind as a career-defining place to work. Your thoughts regarding your experience with your team, management, and work/life balance will help us to develop better processes & programs that will better serve our employees. Again, thank you for writing this feedback. We appreciate it!

Explore other reviews about SonderMind

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

SonderMind has been one of the best work environments I have experienced in my 23-year career. The company genuinely cares about employee well-being, ensures employees are recognized for their contributions, and fosters a culture of respect among colleagues—something I have never experienced to this degree in any prior workplace.

Cons

I genuinely cannot identify any cons of working at SonderMind.

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SonderMind Response
3mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have had an amazing experience working at SonderMind. The company genuinely values its employees and fosters a strong sense of teamwork and collaboration. Leadership consistently demonstrates that employee voices matter by actively listening to feedback and quickly implementing meaningful changes. It creates an environment where team members feel respected, supported, and empowered to do their best work. One of the most impactful aspects of working at SonderMind is the intentional investment in leadership and team connection. Bringing leaders together annually strengthens collaboration, builds camaraderie, and reinforces a unified mission. Throughout my professional career, this has been my best overall work experience, and it is clear that SonderMind prioritizes both employee well-being and organizational growth.

Cons

While my overall experience at SonderMind has been very positive, the company is growing and evolving quickly, which can sometimes mean processes and workflows change frequently. This requires employees to remain flexible and adaptable as new systems and structures are implemented. Additionally, because the organization is highly mission-driven and fast-paced, workloads can occasionally feel demanding during periods of growth or transition. However, leadership is typically receptive to feedback and works to address challenges as they arise.

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SonderMind Response
3mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
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