4.0
Sep 10, 2018
Current employee, more than 1 year
Santa Rosa, CA
Recommend
CEO approval
Business Outlook
Pros
I feel it's very easy to get hired if you're a customer service-focused applicant. Sonic prides itself on having better customer service than its much larger competitive ISPs. Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level--if it's not and you're qualified, there is still some training to supplement.
Cons
A lot of people say this but the pay is not great. I believe that in our area its hard to have a comparison, but based on industry standards, the pay is $5+/hour less than other companies. They also say there's a lot of room for growth but honestly there's not. They prioritize seniority over qualifications and hard work for internal applicants.