Impossible Standards - Customer Service Representative Sonoco (SC) Employee Review

2.0
Apr 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Management has unrealistic expectations about all the different assigned duties given the customer service department. Expected to complete everything, which is normal, but expected to meet them While managing everything, and expect it all to be perfect when completed. No mistakes allowed, all mistakes fall back on the customer service department. Manager seems to have favorites who can do no wrong, make sure you are on the right side.

Explore other reviews about Sonoco (SC)

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing learning environment Many opportunities for growth Cross-functional training Opportunities to be one-on-one with C-Suite Executives

Cons

No “cons”, but some people may not be as fond of the relocation to Hartsville

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary was good, and the people in the department I worked in were friendly

Cons

Politics at the company were tricky to navigate. Success was more about who liked you rather than merit. Bad behavior would go unaddressed if the person was liked

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