Lost innovation edge and core competencies - Customer Care Sonos Employee Review

Users say... "Great people to work with and amazing work culture" "Great people and team to work with." "Generally respectful and candid work environment with a few critical catches." "No pressure and flexible hours" "Good pay." 

Users say... "Bad directors and management will stay forever because sr leaders don't want to admit they made hiring mistakes" "Poor leadership from the very top down." "Layoffs every 6 months." "Managers do a lot of individual contributor work" "Product development is very slow due to indecisive upper management and too many cooks in the kitchen fighting over their piece of the pie."