Not a good experience overall - Anonymous employee Sorenson Communications Employee Review

This job can really have you spinning your wheels. Ongoing behavioral, performance and attendance issues are tolerated here that would not be tolerated elsewhere. Ops have to document and research all issues for interpreters to maybe get a soft talking to. Issues resume shortly thereafter with most. Upper management wants Ops to use creative ways to get interpreters to do their jobs and follow the rules- banners, games, coupons, dollar store prizes- all of which have minimal effect on adults. Yet management is very quick to correct and criticize Ops, no creative tactics needed.