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Sorenson Communications

Engaged Employer

Started out okay, then became mundane - Captioning Agent Sorenson Communications Employee Review

3.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

- The job is quite simple - work from home - help positively impact those that may be hearing impaired

Cons

- This gig is quite monotonous and repetitive - The company is changing so many things and being more meticulous about what they expect out of captioning agents - Your voice may be constantly tired from having to speak in a monotone voice for long periods of time - You're expected to be on calls for several hours at a time with little down-time between calls

Explore other reviews about Sorenson Communications

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. Supportive admin. Incentives during peak times.

Cons

Low hours during the summer. Requires stamina.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission is great. Some great coworkers.

Cons

Lack of communication. Constant escalation of expectations can be difficult to keep up with.

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