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Sorenson Communications

Engaged Employer

They keep laying people off - Captioning Agent Sorenson Communications Employee Review

1.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good mission, but nothing else really.

Cons

They just laid off over 400 employees on Jan 25th, 2023. They have laid off hundreds more the last two years. New ownership that only cares about money as the service gets worse with inferior AI voice detection and overseas centers taking jobs of US based employees due to them not wanting to pay new minimum wages.

Explore other reviews about Sorenson Communications

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. Supportive admin. Incentives during peak times.

Cons

Low hours during the summer. Requires stamina.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission is great. Some great coworkers.

Cons

Lack of communication. Constant escalation of expectations can be difficult to keep up with.

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