Layoff Central - Team Lead Sorenson Communications Employee Review

Ever since Jorge became CEO, the company is going steadily downhill. I was let go with 2 hours notice in a company wide layoff where they let multiple states at a time go. They kept captioners who were steadily making low scores, captioners notorious for call avoidance, captioners who hadn't come to work in over a year, but let hundreds of hard working people go. I've heard now that they are incorrectly dispositioning calls to get more money at the end of the year. They introduced a horrible tiered PTO/ATO system before i left, where if you were in a certain category, you could only work X amount of hours. These categories were determined by scores, etc. This company pretends to care about its employees and their users, but it's all about the almighty dollar there. Thanks Jorge, you're the worst.