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Sorenson Communications

Engaged Employer

Not a great company for agent growth - Captioning Agent Sorenson Communications Employee Review

3.0
Nov 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Stabile schedule; reliable income; good benefits; vacation time; TSLs and dept heads consistent

Cons

All CAs will be making the same amount beginning January 2025. The hourly is implied to remain the same for the next five years. No path upward for this role, only other positions in company. Company surveys are only to see if marketing messages are received, no avenue for feedback exists. Worse yet, surveys do not have an anonymous capability so you couldn't give honest feedback even if they gave you a box for it. Have not had a review since 2020.

Explore other reviews about Sorenson Communications

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. Supportive admin. Incentives during peak times.

Cons

Low hours during the summer. Requires stamina.

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company, stable, Merit-based pay

Cons

Big company, main concern bottomline

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