Operational Excellence equals layoffs and outsourcing - Anonymous employee Southern California Edison Employee Review

The company has to pay above the average to attract new employees. Once here, employees learn quickly that the credibility of upper management and the company as a whole has hit an all time low. Management uses politically correct terms like operational excellence, cost refinement and right sizing, but it all means unfair performance comparisons by several management layers who don't even know your work, layoffs are ongoing, outsourcing is the new norm, quality degradation and minimal support for core businesses is now common. Upward mobility is rare if not impossible and raises are minimal depending on the department budget for a given year.