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Southern California Edison

Engaged Employer

Be Careful What You Wish For... - Customer Service Representative Southern California Edison Employee Review

1.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, learning opportunities, and programs designed to enhance your life both at and away from work. Almost all of the people who work there are great, it is very "band of brothers" whereby most (not all) employees feel as though they are all enlisted together and watch each others backs.

Cons

University of Phoenix Masters Degrees, people who have achieved rank with their "degree" even though they would never have stood a chance at completing a real graduate school let alone be accepted to one. Therefore their attempting to run a business shows their inadequate abilities since moral is extremely low. To make employees happy they invent new pseudo job opportunities further insulting the intelligence for those of us whom obtained a real education by actually having to take SAT tests, apply, etc. In other words management is unprepared, unqualified, and over paid doing next to nothing in terms of day to day work. In fact the call center has more managers than departments, not one person knows what any one of them does except attend 6-10 meetings a day. Internal politics and ethics violations are out of control since this is a "good ole boy" establishment, managers too have each others backs creating a situation where there is a clear division between the actual working employees and management who do nearly nothing but filibuster. SCE is a great company if you are union, outside of that, it is a place where talented and skilled employees go to die because if you are better than a manager, you are being super glued to your desk.

Explore other reviews about Southern California Edison

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- great work life balance - challenging projects/work - great team and opportunities - great PTO

Cons

- none in my opinion

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, they pay very well. Interesting work and SOME very sharp people.

Cons

The department I was in was very toxic. Company claims to be values based but that is a joke. The "leaders" in my OU were abusive and have been reported to HR multiple times by many people. Nothing was ever done. The entire company isn't toxic, its too bad that some of the areas are.

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