Pros
Good health benefits, great 401k matching, good flight benefits if you can use them. Salary is OK but below average.
Cons
Southwest Airlines is becoming Outsource Airlines, at least for the Technology area at headquarters. Leadership is poor and they are putting the final nails in the coffin of the SWA culture. They only pay lip service to supporting their employees. Perks have disappeared rapidly over the late couple years. They ask for feedback and when it is all negative, they inform you that they are telling you to do it and not asking (so why ask for feedback in the first place). They say they are moving to industry standards but only cherry pick the part of "standards" they want to enforce and ignore the other factors that go along with it that makes it work for other companies. SWA is fast becoming an industry follower and not a leader. The principals in the book about SWA, "Nuts!", is being thrown out the window and it's not for the better.