Technology Caution! - Anonymous employee Southwest Airlines Employee Review

Where do I start? Like I said, great place for employees. For most employees, it's there first or second job in their entire career, hence lots of old timers who resist change. The 500+ awesome reviews are most likely from Flight Attendants who are full time employees protected by the union. In Technology at HDQ, it's a different story. Employees have been there for over 20 years and have not made it past Manager level. They know very little about industry standards and resist change. Very cut throat politics.....be nice to your face and stab you in the back! Not the SWA culture that is advertised. That is just how the employees deal with each other. If you as an employee do not perform, you are moved from group to group until you quit or retire. Contractors are like minions who are overworked and under appreciated. As a contractor, be prepared to do chores for the employees totally outside your job description. Unless you are with professional services, you are SOL. You will either get divorced (if married), sleep at the wheel due to exhaustion or get really sick. I have seen all three happen during my tenure here. I could go on and on and I know it sounds nothing like the awesome reputation Southwest has as an employer but unfortunately this IS the truth. Hopefully things will change for the better.