Ramp Agent First 2 Months Review - Ramp Agent Southwest Airlines Employee Review

2.0
Jan 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent Pay, Amazing flight benefits during the two months took 3 personal trips on a whim day of decision kind of thing and never paid a dime. Great exercise outside all day. You will be sent to Dallas for a week for training they will give you a food allotment and hotel for your self they will sell it to you that southwest is a great company and when you leave you will really believe it.

Cons

-----MANDATORY OVERTIME------ For me this was a deal breaker. It sounds great at first like i get paid double time to work my normal job heck ya! So my first week after my initial training my schedule was Wednesday thru Sunday 1PM to 9PM with mon tue off it sounds straight forward and great but... They LOVE to extend you and they will do it everyday. If your off time was at 9PM thats when you make plans with your loved ones but then they will extend you 3.7 hours after your end time everyday. And they will tell you during the last 30 mins or less during your shift that you have to stay. And I mentioned that I had Mon and Tue off thats a lie you will be mandatory on your first day off of every week guaranteed no questions asked. They will tell you on you last shift before your days off that you will have to come in on your day off to help fill holes... So thats great but like I said above you will have to work an extra 3.7 hours on top of that shift because thats something you do on every shift. ------Management------- Management is poor at your location they let you know that your just a number they will remind you anytime your tired that there are thousands of applicants out there waiting for this job and they can fire you in a second and it wouldn't affect them at all. And a few minor things that I didnt know before i started -This is a union job you will have to pay union dues -Forced overtime is a killer on my paychecks so far I have had (49,55,43, and 51 hours of mandatory overtime. Great for money but its such a physical job be ready for the toll on your body -Seniority based company, you will start at the bottom of the roster there is about 200 employees at my location. And shifts, time off, and jobs are given out this way, the guy thats been there the longest gets to choose his job first than the second guy ect ect... so new hires will get last pick on everything for the first 10 years or so before your seniority starts kicking in.

Explore other reviews about Southwest Airlines

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The flight benefits were great. Highest 401k match I have seen.

Cons

Not many cons from my experience.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive travel benefits, good pay, and the opportunity to work with many dedicated employees. The brand has a strong reputation, and there is potential for a positive work environment if leadership consistently lives up to the company's stated values.

Cons

Southwest Airlines has the potential to be a great company, but the workplace culture falls short of its public image. In my experience as an employee in HR I see the microaggressions are common, and employees of color face barriers to career growth and advancement that are not equally experienced by everyone. Leadership lacks transparency, communication is inconsistent, and employees are often left without clear explanations for important decisions. There is a disconnect between the company's stated commitment to diversity and inclusion and what is experienced in the workplace. The organization would be a much better place to work if leadership fostered a culture of accountability, transparency, respect, and equitable opportunities for all employees.

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