Mixed bag that isn't worth the gamble - Anonymous employee Sovos Employee Review

2.0
Aug 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many nice people work here, and some days that's enough to help you get through the slog. There are also some branches of some teams that are well-run and have happy employees, but that is the exception here. Potential for quick career advancement in some cases, but it's based on luck more than anything else (usually when other people quit and they need to fill gaps ASAP).

Cons

Low pay, bare-bones benefits, and long hours. Constant turnover in a lot of departments can make it hard to get your job done (especially when you're not notified of departures) or leave you with extra work. The company's overall focus is constantly shifting, so you never know when you're going to be told to scrap everything you'd been working on and start from scratch. Lack of communication between teams (and sometimes within teams) makes everything way more complicated than it needs to be.

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Sovos Response
9y
First, thank you for taking the time to share your thoughts. We are sorry to hear that your experience working at Sovos did not match our goal to foster a rewarding and purpose-driven environment. We have taken your feedback into consideration to make sure we address the areas where we did not provide a great experience for you, but would like to respond to a few of your specific concerns. Businesses around the world are challenged to keep up with the pace, volume, and complexity of compliance requirements. Over 4,500 clients in 120 countries around the globe (including half of the Fortune 500) count on Sovos to stay ahead of complex and fast-evolving government regulations. Sovos employees view the excitement of working in a dynamic, emerging market as a positive aspect of their experience, but we acknowledge the quick pace and constant change is not right for everyone. In the past twelve months, nearly one-third of Sovos’ 600 employees achieved career growth in the form of promotions or new roles, based on the merit of their contributions. We believe high performers want to work in a culture that rewards individual impact – which is likely why we retained over 90% of our top talent this past year. As you alluded to, the talented and passionate people who work at Sovos are what make it such a great place to work. We don’t take it lightly that we employ the best people on earth, which is why in the past year we have done thorough compensation reviews at all of our sites, implemented a generous corporate bonus plan, and bolstered our benefits program, which today includes comprehensive health insurance, a 401(k) with company matching, and tuition reimbursement, among other offerings. Thank you again for taking the time to provide feedback on your experience. We wish you the best in your future endeavors.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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